How do I fix zebra prints only half the label?

Usually a size or calibration mismatch. Set the artboard to the real roll, calibrate the printer, then send one test from the free browser app.

Do I need ZebraDesigner or a paid license?

No. Design in the browser and print with Zebra Browser Print, or export PNG, PDF, or ZPL. No desktop designer seat.

Should I reprint the whole roll while testing?

No. Print quantity 1 until the label looks right, then run the rest.

Zebra prints only half the label

Published: August 17, 2026 · 3 min read · Problem

Do this in the free app: app.mylabelmaker.com. No signup. Design the label, then print on a Zebra or download PNG / PDF / ZPL.

Half-printed faces are almost always a width or gap-sense mismatch: the printer thinks the stock is narrower than it is, or the job width is wrong. Set the artboard to the real roll, calibrate, print one. Open the free label maker to do it now.

Good to know: A dirty platen can also “eat” one side. Clean before you blame software.

How to fix it

Open the free label maker. No signup.
Set the label size to the exact width and length of the roll in the printer.
Calibrate the gap or black-mark sensor if you just changed stock.
Print one test label. Do not send a whole stack until it looks right.

Software width vs printer width

If the Windows driver says 4×6 and the roll is 2×1, you get a sliver. The browser artboard should match the roll in the printer.

Print or save

After the test looks right, print the rest from the same design. Save a JSON copy so you can open it again later.

Fix it in the free app

Set the size, print one test label, no account.

Open free label maker